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What should I do if I have a veterinary emergency?
During normal business hours please call 918-893-3400 or come directly to the hospital. Depending on the severity of the situation, you may be directed to proceed to an emergency center. After normal business hours please call 918-893-3400 and follow the voice prompt to leave a message for the veterinarian on-call. You will receive a return phone call and consultation about your pet’s condition. In the event your animal is in serious or critical condition you may be directed to take your pet to Oklahoma Veterinary Specialists (OVS) if the veterinarian feels your pet requires critical or intensive care. OVS is open 24/7 and no appointment is required.
Where is your hospital located?
Good Shepherd Veterinary Hospital Broken Arrow is located just south of 61st street on Lynn Lane across from Arvest Bank. Our hours are 7:00am-7:00pm Monday through Friday and 8:00am-5:00pm on Saturday. We are closed Sundays.
Can I bring my pet in without an appointment?
We suggest that you make an appointment. We accommodate walk-in patients as best we can, though emergencies are seen immediately. All elective surgeries must be scheduled in advance.
What types of payment do you accept?
Payment in full is required at the time services are rendered. A treatment plan with an estimate of charges is available prior to services, upon request, and for all surgery or extended care. We accept cash, check, Visa, Mastercard, American Express, Discover and CareCredit.
What are your kennels like and when can I pick up on the weekend?
Our dog kennels are all indoor, private, and fully climate controlled with have several size options including Large Runs that are over 20sq/ft. The dogs are allowed exercise 2-3 times daily in our fully secure outside runs. Dogs from different families are not intermingled during exercise for safety. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own. Weekend boarding pick-up is between 4-5PM (excluding Holidays)
Do you see exotics or large animals?
At Good Shepherd we do see exotic species by appointment. Dr. Ashlea Wulf has additional training in the area of exotics. We do not currently treat large animals at Good Shepherd Veterinary Hospital. If you have questions of whether or not we are able to examine your unique exotic pet please call to ask about availability for your specific species.
I would like to bring my pets to your clinic, but how do I get my records from my previous veterinarian?
We can obtain records from most veterinarians with just a simple phone call requesting records be faxed. Please call our office and request that your records be transferred and we will assist you.
Does my pet have to be vaccinated to stay in your hospital?
For the safety of all the animals in our care, we require that your pet’s vaccinations be up to date and be given by a licensed veterinarian, especially if they are to stay for boarding, grooming care, daycare, or drop-off appointment in our hospital. If your pet is not up to date on vaccinations, the doctor will determine if they are in good health and able to receive them while in our care. You will always be asked for permission prior to any vaccinations being administered to your pet.
At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately six (6) months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. A pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
How do I get my pet ready for surgery/anesthesia?
Before your pet’s surgery, you will discuss the procedure with your veterinarian and what to do beforehand to properly prepare your pet. In general, it’s a good idea that your pet doesn’t eat anything 12 hours before the surgery takes place. When your pet undergoes anesthesia, it’s best they have an empty stomach or complications may arise. The same holds true for human patients during surgery as well. Your vet will ensure that anesthesia is applied in the safest and most effective manner possible.
What vaccinations does my dog/cat really need?
Your veterinarian will determine which vaccinations are appropriate for your dog or cat, based on individual factors, such as lifestyle and health status. Veterinarians commonly recommend that dogs be vaccinated against rabies, distemper, hepatitis, and parvovirus and that cats be vaccinated against rabies, herpes and panleukopenia (feline distemper). Additional vaccines, such as feline leukemia virus (FeLV) for cats, and Bordetella (kennel cough) and Leptospirosis for dogs are recommended based on your cat or dog’s risk. At Good Shepherd it is our goal to use longer lasting FDA approved vaccinations to minimize the number of injections your animal receives over it's lifetime, but still will provide effective immunity.